Shipping policy

Shipping Policy for M-Shop.UK

At M-Shop.UK, we strive to provide reliable and efficient shipping for all of our customers within the United Kingdom. Please review our shipping options and conditions below.

Shipping Destinations

We currently ship to UK addresses only.

Shipping Options & Rates

  1. Standard Shipping

    • Delivery Time: 3-4 business days
    • Shipping Rate: £3.99
    • Carrier: Royal Mail or ParcelForce
    • Tracking: Provided with all orders

  2. Express Shipping

    • Delivery Time: 1-3 business days
    • Shipping Rate: £5.99
    • Carrier: Royal Mail or ParcelForce
    • Tracking: Provided with all orders
  3.  FREE Store Pick-Up
    • Order Available for pick-up: usually 1 business day
    • Shipping Rate: FREE
    • Please provide phone number on order for easier communication

 

 


Dispatch Time

We aim to process and dispatch all orders within 1-2 business days after payment confirmation. Once your order is dispatched, you will receive an email with your tracking information. Business days exclude weekends and public holidays.

Tracking

All packages are shipped with a tracking number. You will receive the tracking information via email once your order has been dispatched, allowing you to monitor the progress of your delivery.

Delivery Issues

In the rare event of a delay or issue with your delivery, please contact our customer support team. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

For any questions or concerns about shipping, feel free to reach out to our customer service team at sklep@m-shop.eu.